718pub Privacy Policy: Your Data,
Our Commitment

Who We Are and Why This Policy Matters

718pub is an online gaming and sports betting platform licensed and operated for Filipino players across the Philippines. We offer a wide range of games — from live casino tables and football betting to Sabong, Tongits, and Poker — all built around one promise: a safe, fair, and enjoyable experience for every kabayan who joins us.

This Privacy Policy ("Policy") governs how 718pub collects, processes, stores, shares, and protects personal data provided by users of our website 718pub.best and all related services. By accessing or using the 718pub platform, you agree to the practices described herein. If you do not agree, please discontinue use of our services and contact us at the email below.

We take our responsibilities under applicable Philippine data privacy laws — including the Data Privacy Act of 2012 (Republic Act No. 10173) — very seriously. The National Privacy Commission (NPC) governs data protection standards in the Philippines, and 718pub is committed to full compliance.

1. What Personal Information We Collect

When you register, deposit, play, or contact our support team, 718pub collects the following categories of personal data:

• Identity Information: Full name, date of birth, nationality, government-issued ID details (e.g., PhilSys ID, passport, driver's licence).
• Contact Information: Email address, mobile number, residential or billing address within the Philippines.
• Financial Information: GCash or Maya account numbers, BDO/BPI/UnionBank bank account details, Visa/Mastercard card data (processed via PCI-DSS compliant gateways — we never store full card numbers on our servers), transaction histories, deposit and withdrawal records.
• Account Credentials: Username, encrypted password, security questions and answers.
• Device and Technical Data: IP address, browser type and version, device model, operating system, session duration, pages visited, time stamps, and cookies data.
• Gaming and Betting Activity: Game history, wager amounts, win/loss records, bonus usage, and responsible gaming selections.
• Communications: Records of customer support chats, emails, or calls where you contact 718pub.

We only collect data that is necessary, adequate, and proportionate to the purpose for which it is intended. We do not collect sensitive personal information (as defined under RA 10173) unless legally required for identity verification or regulatory compliance.

2. Why 718pub Collects and Uses Your Data

718pub processes your personal data for the following legitimate purposes:

1. Account Registration and Management: To create, verify, and maintain your 718pub player account.
2. Identity Verification (KYC): To comply with anti-money laundering (AML) regulations and confirm that you are of legal gambling age (21 years and above in the Philippines).
3. Payment Processing: To facilitate deposits and withdrawals via GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet transfers, BDO, BPI, UnionBank, or card payments.
4. Service Delivery: To allow you to access and enjoy all 718pub games — football betting, live casino, Sabong, Tongits, Poker, and more.
5. Promotions and Bonuses: To calculate and credit eligible bonuses, referral rewards, and VIP Club benefits.
6. Customer Support: To respond to queries, resolve disputes, and improve your experience.
7. Security and Fraud Prevention: To detect suspicious activity, prevent unauthorized access, and protect the integrity of our platform.
8. Legal and Regulatory Compliance: To fulfil obligations under Philippine law, including reporting requirements to relevant authorities.
9. Platform Improvement: To analyse usage patterns, fix bugs, and develop new features that serve Filipino players better.
10. Marketing Communications: To send you relevant promotions and updates — only with your consent, and you can unsubscribe anytime.

3. Who We Share Your Information With

718pub does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We only disclose data in the following limited situations:

• Payment Service Providers: GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet processors, and card networks — strictly to process transactions you initiate.
• Identity Verification Partners: Licensed KYC/AML service providers who help us confirm your identity and comply with Philippine regulations.
• Technology Partners: Cloud hosting providers, security services, and analytics platforms — all bound by strict data processing agreements that prohibit independent use of your data.
• Regulatory and Law Enforcement Authorities: When legally required by Philippine authorities such as the PAGCOR, AMLC (Anti-Money Laundering Council), or other government agencies with lawful authority.
• Affiliated Companies: Entities within the 718pub group, under the same data protection standards and solely for operational purposes.

Any third party that receives your personal data from 718pub is required by contract to handle it in accordance with applicable data privacy law and this Policy.

4. How Long We Keep Your Data

718pub retains your personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable law. Specific retention periods include:

• Active account data: Retained for the lifetime of your account plus five (5) years after closure, in line with AML requirements.
• Financial transaction records: Retained for a minimum of seven (7) years as mandated by Philippine tax and AML laws.
• Customer support records: Retained for three (3) years from the date of resolution.
• Marketing consent records: Retained until you withdraw consent, plus one (1) year for audit purposes.

After the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked back to you.

5. Cookies and Tracking Technologies

718pub uses cookies and similar tracking technologies to improve your experience on our platform. Here's what we use and why:

• Essential Cookies: Required for the platform to function — session management, login state, and security tokens. These cannot be disabled.
• Performance Cookies: Help us understand how players navigate the site so we can fix issues and improve load times.
• Functional Cookies: Remember your preferences like language, game lobby layout, and notification settings.
• Analytics Cookies: Aggregate, anonymous data about traffic patterns — used internally to make 718pub better.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect platform functionality. We do not use third-party advertising cookies that track you across other websites.

6. How We Protect Your Information

718pub invests heavily in security to keep your personal data safe. Our protections include:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted using industry-standard TLS 1.2 or higher.
• Data Encryption at Rest: Sensitive fields like passwords and financial data are encrypted in our databases.
• Access Controls: Only authorised 718pub personnel with a legitimate need have access to personal data, governed by role-based access control (RBAC).
• Regular Security Audits: We conduct periodic vulnerability assessments and penetration testing on our systems.
• Two-Factor Authentication (2FA): Available on your 718pub account for an extra layer of login security.
• Incident Response: In the event of a data breach that may affect your rights and freedoms, we will notify you and the National Privacy Commission within 72 hours as required by RA 10173.

While we take every reasonable step to protect your data, no online platform can guarantee absolute security. We encourage you to use a strong, unique password and enable 2FA on your account.

7. Your Data Rights Under Philippine Law

As a Filipino data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 718pub:

1. Right to be Informed: To know what personal data we collect and how it is used — which is exactly what this Policy is for.
2. Right to Access: To request a copy of the personal data we hold about you.
3. Right to Correction: To have inaccurate or incomplete data corrected or updated.
4. Right to Erasure or Blocking: To request deletion of your personal data where we no longer have a legal basis to process it.
5. Right to Object: To object to processing based on legitimate interests, including direct marketing.
6. Right to Data Portability: To receive your data in a structured, commonly-used, machine-readable format.
7. Right to Lodge a Complaint: To file a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer (DPO) at privacy@718pub.best. We will respond to all verified requests within fifteen (15) business days.

8. No Services for Minors

718pub strictly prohibits access to its platform by individuals below the legal gaming age of 21 years in the Philippines. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected data from a person under 21, we will immediately delete that data and close the associated account.

If you believe a minor has registered on our platform, please contact us immediately at privacy@718pub.best so we can investigate and take prompt action.

9. Changes to This Privacy Policy

718pub may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational factors. When we make significant changes, we will:

• Post the updated Policy on this page with a revised "Last Updated" date at the top.
• Send you a notification via email or in-platform alert if the changes materially affect how we use your data.

Your continued use of 718pub after any update constitutes acceptance of the revised Policy. We encourage you to review this page periodically to stay informed. Laro lang, but stay informed too, ha!

10. How to Reach Our Data Protection Officer

Questions, concerns, or requests about this Privacy Policy or your personal data? Our Data Protection Officer is here to help:

• Email: privacy@718pub.best
• General Support: support@718pub.best
• Platform: 718pub.best

We aim to respond to all privacy-related enquiries within five (5) business days. For formal data subject requests, please allow up to fifteen (15) business days for full resolution.